When AI doesn't know something, your team assists it — without the customer noticing. No tickets. No queues. No transfers. Just conversations on WhatsApp, Instagram and web that close sales in under 1.5 seconds.
Chatbots fail and transfer you. Tickets disappear into a queue. Your customer waits, gets frustrated, and buys elsewhere. Vendaq works differently: AI leads the conversation and your team assists from behind — like a copilot. The customer never waits, never repeats their problem, and you respond in 1.5 seconds. Harvard Business Review proved that fast responses multiply sales by 8×. Imagine responding instantly.
No months-long implementation. No technical team needed.
Connect your systems and teach it about your business. Products, services, policies, tone.
WhatsApp, Instagram, your website. Activate wherever your customers message you.
When the agent needs help, your team gets decision cards in Link — our app designed to resolve fast. One tap. No tickets. No queues.
Shopify, WooCommerce, Magento, VTEX. Product inquiries, order status, returns.
→Orders, reservations, daily menu, hours. All via WhatsApp.
→Appointments, pre-consultations, office hours, available services.
→Initial inquiries, scheduling, automatic quotes.
→Available properties, visit scheduling, lead follow-up.
→Sales via WhatsApp, catalog, orders. Your 24/7 assistant.
→Record a voice note while driving. Send a photo of what you need. Write with emojis and slang. Ask at 2am. Your VENDAQ agent understands it all — because people shouldn't adapt to technology. Technology should adapt to them.
Your team doesn't manage tickets or update statuses. Link shows them decision cards — AI-summarized context, clear options, one tap to resolve. From mobile or desktop. Without interrupting the customer.
In the old model, the bot fails and "transfers" to a human. With VENDAQ, the agent leads the conversation and your team feeds it behind the scenes. The customer never knows.
Not a dashboard. Not a chat. A decision queue designed to resolve fast — and make it fun.
Each decision is a card. The AI summarizes context and proposes options. Your team picks one. One tap.
Resolve from your phone on the subway or your desk. Same experience, no excuses.
Cards are sorted by real urgency: 🔴 customer waiting now, 🟡 can wait minutes, 🔵 no rush.
Streaks, daily goals, team leaderboard. Resolving fast feels good — and your team notices.
Everything you need to transform your customer service.
Responds in under 1.5 seconds on WhatsApp, Instagram and web. Talks like your team, not a bot. Understands voice, text and emojis.
When AI doesn't know, it escalates with full context. Decision cards on mobile or desktop. Resolve in seconds, not hours.
Every resolved escalation feeds the AI. Your agent learns from each interaction and keeps its knowledge base updated automatically.
Every conversation, every channel, one view. Real-time metrics, complete history, and full control over your agent's personality.
WhatsApp, Instagram DMs, web chat and voice — all connected. Your customers choose the channel, the experience stays the same.
Connect Vendaq with Shopify, WooCommerce, Magento, VTEX and more. Full REST API for custom integrations.
No contracts. 14-day trial. Cancel anytime.
15 minutes. No strings attached.
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